Update: 3:05 pm- All services have been restored. Please call (877) 430-5418 if you are experiencing issues. Thank you
Update: 1:32 pm - Fiber crews are currently making repairs to the damaged fiber.
Update: 11:06 am - Subscribers that have service at this time on Highway FF and County Road 824 will lose service as crews make repairs to the damaged fiber.
Update: 10:38 am - Crews have identified the fault areas and working on getting equipment in place.
Update: 8:40 am -We are currently dealing with a downed utility pole from the storms overnight that has caused the fiber outage.
Field techs and utility crews are currently onsite.
We have a fiber outage near the Matthews area in our service territory. Crews are in the field safely working to restore service. Thank you for your patience.