This week we held an all-employee (Team SEMO) meeting to provide GoSEMO updates. We discussed customer care, construction, technology infrastructure, finance, billing, and the development of partnerships. Since the board approved the first phase on March 22, we have spent numerous hours learning from others and organizing the business.
We have started to engage with various vendors and equipment suppliers. In some cases, there is a four-month lead time on equipment. Besides working on our first construction phase, we are developing flow charts and process maps for customer and member care.
